Shipping & Returns

Shipping & Delivery

We provide worldwide shipping via 4PX. Enjoy free standard shipping on orders over $39.9. Estimated delivery time is 7-10 business days, excluding potential delays from customs clearance.

Returns & Refunds

Your satisfaction is our priority. If you are not satisfied with your purchase, you may return it within 30 days of receipt.

Return Process: Please email official@WHTOLINE.com to request a return label. Provide your order number and the item(s) you wish to return. We will guide you through the next steps upon receipt of your email.

Refund Details: Once the returned item(s) are received and inspected, we will process a refund for the product cost. Please note that original shipping charges are non-refundable.

Policy Exceptions: This policy does not apply to orders placed during Black Friday or other promotional periods. Please refer to the specific terms and conditions of the promotion.

Customer Support

Damaged Items: If you receive a damaged item, please contact us within 14 days by sending photos of the damage and your order number to official@WHTOLINE.com with the subject line "DAMAGED".

Missing Items: If you have not received your full order, please email official@WHTOLINE.com with the subject line "MISSING ITEM" and include your order number.

Important Notes

For returns or exchanges of WHTOLINE products purchased from other authorized retailers, please contact your retailer directly.

The returns policy may vary during promotional periods. Please review the relevant terms and conditions before placing your order.